Privacy Policy
Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR)
1. Introduction
This privacy policy is provided in accordance with Regulation (EU) 2016/679 (“General Data Protection Regulation”, hereinafter “GDPR”) as well as the Swiss Federal Act on Data Protection (FADP) and related ordinances. Its purpose is to clearly and transparently describe how Feinbäckerei Steiger GmbH, headquartered at Goldbachweg 14, 4058 Basel (CH), CHE-357.034.280, as the Data Controller, processes personal data collected through the website www.steigerfeinbaeckerei.ch.
This privacy policy applies to all users who interact with the web services provided by Feinbäckerei Steiger GmbH. It does not apply to other websites that may be accessed through external links.
2. Data Controller
Feinbäckerei Steiger GmbH
Goldbachweg 14, 4058 Basel (CH)
CHE-357.034.280
Phone: +41 76 669 64 84
Email: info@steigerfeinbaeckerei.ch
3. Types of Data Collected
Personal data subject to processing may include:
- Identification data: first name, last name, email address, phone number, IP address.
- Browsing data: IP addresses, access times, browser used, operating system, technical logs.
- Voluntarily provided data: through contact forms, emails, registration forms, or direct messages.
The provision of certain data may be necessary to access specific services. Refusal to provide such data may prevent the use of those services.
4. Purpose of Processing
The data collected will be processed for the following purposes:
- Managing contact requests (information, quotes, support).
- Fulfilment of contractual and pre-contractual obligations related to the products/services offered.
- Compliance with legal obligations, regulations, and applicable laws.
- Protection of the Controller’s rights (e.g., disputes, breaches, fraud).
- Direct marketing (sending communications, newsletters, promotions, subject to prior consent).
- Anonymous statistical analysis to improve the website and its security.
5. Legal Basis of Processing
- Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).
- Consent of the data subject (Art. 6(1)(a) GDPR).
- Legitimate interest of the Controller (Art. 6(1)(f) GDPR).
- Compliance with a legal obligation (Art. 6(1)(c) GDPR).
6. Methods of Data Processing
Data is processed using electronic and paper-based tools, in a lawful, fair, and transparent manner. Processing is carried out in accordance with the principles of integrity, confidentiality, and accountability, by authorized and trained personnel.
7. Data Retention Periods
- Data for contractual purposes: 10 years.
- Data processed with consent: until revoked.
- Browsing data: maximum 12 months.
- Promotional data: maximum 24 months, unless revoked earlier.
8. Data disclosure
Data may be disclosed to:
- Internal personnel authorized to process the data.
- Service providers (hosting, IT, accounting), appointed as Data Processors.
- Public authorities, if required by law.
Data will never be disclosed to third parties for unauthorized commercial purposes.
9. Data transfer abroad
Data is primarily processed in Switzerland, a country recognized as adequate by the European Commission. Any transfer to third countries will be carried out in accordance with the GDPR (Art. 44 and following), with appropriate safeguards (standard clauses, adequacy decisions, BCR).
10. Data subject rights
Pursuant to the GDPR, the user has the right to:
- Access to personal data;
- Rectification and update;
- Erasure (right to be forgotten);
- Restriction of processing;
- Data portability;
- Objection to processing;
- Withdrawal of consent at any time;
- Complaint to the competent supervisory authority: Garante Privacy (Italy) or FDPIC (Switzerland).
To exercise your rights: info@steigerfeinbaeckerei.ch
11. Data Security
The Data Controller adopts appropriate technical and organizational measures to protect the data, including:
- Encryption (HTTPS, TLS);
- Backup and loss prevention;
- Controlled access systems;
- Data breach management procedures;
12. Cookies and Tracking
The website may use technical, analytical, and profiling cookies, including third-party cookies. For more details, please refer to the Cookie Policy.
13. Changes to the Privacy Policy
The Data Controller reserves the right to update this policy. Any changes will be published on this page. It is advisable to review it regularly.
14. Contacts
Feinbäckerei Steiger GmbH
Goldbachweg 14, 4058 Basel (CH)
CHE-357.034.280
Phone: +41 76 669 64 84
Email: info@steigerfeinbaeckerei.ch